2016-Present IT Technical support (Senior customer care), Conduent Business
Malaysia, Kuala Lumpur
-Troubleshooting software problem on iOS, Mac OSX, Windows platform
-Gathers information, research/resolves inquiries and logs customer calls
-escalate information with software engineer and co-operate to solving issue
-analyze product and diagnosing hardware to prepare product for service
2014-2016 Mathematics and physics Teacher, Darulhuda witya school, Yala, Thailand
- Mathematics secondary school grade 12
- Physics secondary school grade 10
- Mathematics Lecturer