• Ensure that the Sirius application, service,
network and infrastructure are being monitored
24x7
• Communicate with every stakeholder when
service outage is detected and tracking as
customer expectation within SLA
• Reproduce, identify, log, prioritize, troubleshoot
and resolve incidents
• Provide daily troubleshooting for employee
software, hardware support and Internet issue
• Attend Daily standup meeting and Weekly IT
Team Meeting for update the current work and
assignment, also with customer meeting
• Have sense of service minded, High-responsible
and good attitude
มกราคม 2562 ถึง กันยายน 2566
Engineer (Core Network)
True Corporation Public Company Limited, Bangkok
18 Ratchadaphisek Rd, Huai Khwang, Bangkok 10310
สำหรับสมาชิกเท่านั้น
• Monitor and troubleshoot alarm issues of core and service network.
• Solve problems within the core and service network promptly to minimize
service disruptions.
• Investigate cases and work to improve network performance to ensure seamless
user experiences.
• Collaborate closely with the Core Network team to support and design best
practices for continuous process automation related to data ingestion.
• Provide assistance to customers when they encounter system-related issues.
• Offer advice and support to customers to address and resolve system problems.
• Efficiently arranged files, advertising, and media programs assigned by the
system team to the server in preparation for broadcasting.
• Organized all files within the server to maintain content stability and ensure
smooth playback.
• Collaborated with on-air teams to promptly identify and resolve any content-
related issues or problems during broadcasting.
ประวัติการฝึกอบรม
กุมภาพันธ์ 2556 ถึง มีนาคม 2556
VNOHOW
Networking basic of the Cisco Networking Academy Program (CCNA)
กุมภาพันธ์ 2553 ถึง มีนาคม 2553
cisco
Networking basic of the Cisco Networking Academy Program