ตำแหน่ง IT Manager + Infrastructure, Network & System Manager

บริษัท EVA Enterprise Co., Ltd.

ที่อยู่บริษัท Bueng Kum, BKK

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
# Responsibilities for IT Manager of EVA Enterprise Co., Ltd.
• Overseeing the IT department and staff.
• Design, implement, and maintain the company's IT infrastructure.
• Manage servers, networks, and data storage systems.
• Implementing and maintaining IT policies and procedures.
• Develop and manage the IT department budget.
• Conduct regular security audits and risk of IT infrastructure assessments.
• Recommend and implement new technologies to improve efficiency.
• Develop and maintain disaster recovery and business continuity plans.
• Weekly, Report for IT Operations, Monthly, Establish and report KPIs for IT operations.
• Prepare regular reports on IT operations, projects, and budgets for senior management.

# Responsibilities for Infrastructure, Network & System Manager of MEWorx Co., Ltd. (Under EVA)
• Present business strategies to senior management in line with business goals.
• Develop and implement business strategies and procedures.
• Design, implement, and maintain the customer's company IT infrastructure, Ensuring high availability and scalability of systems.
• Implement and manage virtualization technologies. Such as VMware / Hyper V / Nutanix.
• Design, implement, and maintain complex network architectures and manage LAN, VLAN, WAN, and wireless networks.
• Manage various operating systems (Windows, Linux, VMWare ESXi, etc.)
• Implement and manage backup and recovery solutions.
• Troubleshoot integration issues across diverse platforms and technologies.
• To be a project leader in infrastructure and network related.
• Manage a team of network and system engineers. Provide mentorship and technical guidance to team members.
• Maintain comprehensive documentation of network and system configurations.
• Prepare reports on infrastructure performance, projects, and issues. Such as delivering project documents.
• Develop and maintain standard project operating procedures (SOPs).
• Develop and promote IT standards such as IT Policy, IT SOP, Disaster Recovery Plan, Business Continuity Plans, ITIL, SLA/SLO, ISO 9001, ISO 27001, etc.

ตำแหน่ง Senior Installation Engineer

บริษัท Sky ICT Public Company Limited.

ที่อยู่บริษัท Din Daeng, BKK

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Collaborate with stakeholders, project managers, and clients to understand project requirements and objectives. Develop a comprehensive installation and integration plan that outlines the sequence of tasks, resource allocation, and timelines.
• Lead and oversee the installation of hardware and software systems, ensuring they are set up correctly according to design specifications. This involves the physical installation of components, cabling, and software deployment.
• Configure hardware components, operating systems, and software applications to meet the customer's requirements. This may include customizing settings, establishing network connections, and optimizing performance.
• Configure network equipment, including routers, switches, and firewalls, to establish network connectivity and security, and verify proper routing and network segmentation as needed.
• Ensure that different system components, such as servers, storage devices, networking equipment, and software applications, work together seamlessly to form a cohesive system. Troubleshoot and resolve integration issues.
• Maintain a deep understanding of the systems being installed, staying updated on the latest technologies and industry best practices. Use this knowledge to make informed decisions during installations.
• Diagnose and resolve technical issues that may arise during installation or system operation. This includes addressing hardware failures, software glitches, and connectivity problems.
• Create and maintain detailed documentation of system configurations, installation procedures, and troubleshooting steps. This documentation is critical for future reference and for sharing knowledge with team members.
• Implement quality control measures to ensure that systems are installed correctly and meet performance expectations. Conduct system testing, validation, and performance tuning as needed.
• Ensure that system installations adhere to security best practices and comply with relevant industry regulations and standards. Implement security measures to protect systems and data.
• Conduct rigorous testing of the integrated system to ensure it meets performance, security, and functionality standards. Perform various types of testing, including system integration testing (SIT) and user acceptance testing (UAT).
• Provide training and guidance to end-users, support teams, and other relevant personnel on how to operate, maintain, and troubleshoot the installed systems. Offer ongoing support and assistance.
• Strive to exceed client expectations by delivering high-quality installations and exceptional service, soliciting client feedback, and addressing any concerns to maintain positive client relationships.
• Collaborate with technology vendors and suppliers to procure necessary hardware and software components, as well as to resolve any product-related issues.
• Stay updated with the latest industry trends, technologies, and best practices in system integration. Pursue relevant certifications and training to enhance skills and knowledge.

ตำแหน่ง Installation Engineer

บริษัท Informatix Plus Co., Ltd.

ที่อยู่บริษัท Huai Khwang, BKK

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Collaborate with stakeholders, project managers, and clients to understand project requirements and objectives. Develop a comprehensive installation and integration plan that outlines the sequence of tasks, resource allocation, and timelines.
• Collaborate with project managers to coordinate resources, schedules, and budgets for installation projects. Monitor project progress and adjust as needed to meet project goals.
• Physically installation and setup of various hardware and software components required for integrated systems. This includes servers, workstations, switches, routers, firewalls, storage devices, and specialized equipment as needed.
• Install, configure, and validate software applications, operating systems, middleware, and databases. Configure system parameters and settings to meet project requirements.
• Set up and configure network devices such as switches, routers, firewalls, and load balancers. Create and manage network VLANs, subnets, IP addressing schemes, and security policies.
• Conduct rigorous testing of the integrated system to ensure it meets performance, security, and functionality standards. Perform various types of testing, including system integration testing (SIT) and user acceptance testing (UAT).
• Create detailed documentation for the entire installation and configuration process. This includes network diagrams, system configurations, hardware and software inventories, and user manuals. Maintain accurate records for future reference and troubleshooting.
• Diagnose and resolve technical issues that may arise during installation and configuration. Troubleshoot hardware and software problems, network connectivity issues, and compatibility challenges.
• Collaborate effectively with cross-functional teams, vendors, and third-party providers to address complex issues promptly.
• Maintain open and effective communication with clients throughout the installation process. Provide regular updates on project progress, address client questions or concerns, and ensure client satisfaction.
• Provide training to end-users, client staff, or internal teams on system operation, maintenance, and troubleshooting. Develop training materials and conduct training sessions as necessary.
• Strive to exceed client expectations by delivering high-quality installations and exceptional service, soliciting client feedback, and addressing any concerns to maintain positive client relationships.
• Stay updated with the latest industry trends, technologies, and best practices in system integration. Pursue relevant certifications and training to enhance skills and knowledge.

ประสบการณ์ทำงานอื่นๆ
KTECH Construction Public Company Limited.tabtabHuai Khwang, BKK
Assistant IT Managertabtab Feb 2017 – Oct 2017
• Develop and execute an IT strategy that aligns with the construction company's overall business goals. Identify opportunities for technology-driven improvements in construction processes and operations.
• Oversee the design, implementation, and maintenance of the IT infrastructure, including networks, servers, and data centers, ensuring high availability, reliability, and scalability for construction sites and office operations.
• Collaborate with project managers and teams to identify and integrate technology solutions into construction projects. This includes providing the necessary IT equipment, software tools, and connectivity required for efficient project management.
• Evaluate, implement, and manage construction-specific software applications, such as project management software, Computer-Aided Design (CAD) software, Building Information Modeling (BIM) tools, and estimating software. Ensure that these tools are configured, updated, and used effectively.
• Implement and support collaboration and project management tools that enable real-time communication and coordination among construction teams, architects, subcontractors, and clients such as radio communication, voice-over IP (VoIP) phone systems, and video conference systems.
• Develop and enforce robust IT security policies and practices tailored to the construction industry's unique needs. Ensure compliance with industry-specific regulations and standards, including data security and privacy requirements.
• Implement digital document and drawing management systems to organize, store, and track project-related documents, blueprints, plans, and contracts. Ensure easy access to essential project documentation for all stakeholders.
• Collaborate in creating and managing the IT budget for construction projects and corporate IT needs. Identify cost-effective technology solutions and manage expenses within budget constraints.
• Develop and maintain disaster recovery plans specific to construction sites and corporate IT infrastructure. Ensure that critical IT systems and project data can be restored in the event of disruptions or disasters.
• Provide training and ongoing support to construction personnel, ensuring they are proficient in using construction-specific software and technology tools. Address IT-related issues promptly to minimize disruptions.
• Maintain accurate records of IT configurations, technology deployments, and service requests related to construction projects. Ensure that documentation supports audits, compliance, and historical reference.
• Lead and mentor the IT team, fostering collaboration and professional development. Ensure that IT staff are skilled, motivated, and aligned with the company's objectives.
• Continuously seek cost-effective solutions to optimize IT operations, reduce waste, and improve efficiency across construction projects and corporate IT functions.


Shun Thai Rubber Gloves Industry Public Co., Ltd.tabtabMuang Rayong, Rayong
IT Managertabtab May 2015 – Oct 2016
• Lead the implementation and ongoing management of an Enterprise Resource Planning (ERP) system tailored to the industry. Integrate various business functions, such as production, inventory, procurement, and finance, to enhance operational efficiency.
• Manage IT systems related to inventory tracking, materials management, and supply chain logistics. Implement technology solutions to streamline procurement, minimize stockouts, and minimize production disruptions.
• Manage communication systems, including email, VoIP, and video conferencing, to facilitate effective communication among production teams, corporate offices, and external partners.
• Oversee the design, implementation, and maintenance of the company's IT infrastructure, including servers, networks, data centers, and end-user devices. Ensuring it supports administrative functions, such as finance, HR, sales, and procurement. Maintain reliable connectivity and support for corporate operations.
• Oversee the integration of technology into the production process. Ensure that manufacturing equipment and machinery are connected to IT systems for monitoring, control, and data collection to optimize production efficiency.
• Develop and manage the IT budget for both manufacturing and corporate IT needs. Prioritize technology investments to align with business goals and maintain cost control.
• Provide training and technical support to employees, ensuring that they are proficient in using industry-specific software and technology tools. Address IT-related issues promptly to minimize disruptions.
• Develop and maintain disaster recovery and business continuity plans tailored to the rubber gloves industry. Ensure that critical IT systems can be restored quickly in case of disruptions.
• Promote a culture of cybersecurity awareness among employees to mitigate risks associated with data breaches, cyberattacks, ransomware virus attacks, and intellectual property theft.
• Stay updated on industry-specific regulations, standards, and certifications relevant to rubber glove manufacturing. Ensure the company's IT systems and processes align with compliance requirements.
• Explore and evaluate emerging technologies, such as automation, robotics, and Industry 4.0 solutions, to improve manufacturing processes, reduce costs, and enhance product quality.
• Lead and mentor the IT team, fostering collaboration, professional development, and a strong understanding of industry-specific technology needs.
• Continuously seek cost-effective IT solutions and optimization opportunities to enhance efficiency and competitiveness within the rubber gloves industry.


PTT Green Energy (Thailand) Ltd. (A Company of PTT Group)tabChatuchak, BKK
System Engineertabtab Feb 2008 – Apr 2015
• Install, configure, and maintain server hardware and operating systems across multiple locations and data centers. This includes Windows Server, Linux, and virtualization platforms like VMware and Hyper-V.
• Manage and troubleshoot network infrastructure, including routers, switches, firewalls, and VPNs, to ensure seamless connectivity between offices and data centers worldwide (e.g., Bangkok, Jakarta, and Pontianak Office in Indonesia).
• Create, modify, and deactivate user accounts in Active Directory or LDAP systems. Ensure proper access controls, permissions, and security settings are in place for users in various regions.
• Administer Microsoft Exchange email systems to ensure reliable email communication across the organization. Set up and manage email accounts, distribution lists, and security policies.
• Administer collaboration and productivity tools, such as Microsoft Teams, SharePoint, or ERP (SAP) to facilitate communication and collaboration among global teams.
• Collaborate with project teams on IT-related aspects of global projects, including infrastructure requirements, server provisioning, and integration with existing systems.
• Provide remote support to employees and offices in different time zones and geographic locations. Address technical issues promptly and effectively to minimize disruptions.
• Keep servers and systems up to date by applying security patches, updates, and software upgrades. Schedule maintenance windows to minimize disruptions to global operations.
• Implement and manage data backup solutions to safeguard critical company data. Develop and test disaster recovery and business continuity plans to minimize downtime in case of system failures or disasters.
• Enforce security policies, access controls, and user authentication mechanisms to protect company data and systems. Monitor for security threats and vulnerabilities, and take proactive measures to mitigate risks.
• Ensure IT systems and operations comply with international data protection laws, industry regulations, and PTT corporate policies.
• Maintain comprehensive documentation of IT systems, configurations, and procedures. Share knowledge and best practices with IT teams across different regions.
• Provide training to end-users and IT staff on IT policies, best practices, and security awareness. Offer technical support and guidance to resolve complex issues.


PTT ICT Solutions Company Limited. (A Company of PTT Group)tabChatuchak, BKK
IT Supporttabtab Feb 2007 – Feb 2008
• Serve as the primary point of contact for all user-related IT issues, responding to requests through various channels (e.g., email, phone, ticketing system).
• Manage and prioritize a high volume of support tickets to meet established service-level agreements (SLAs).
• Install, configure, and maintain desktops, laptops, servers, mobile devices, and peripheral equipment.
• Install, update, and troubleshoot software applications used by employees. (e.g., SAP ERP, Lotus Notes, Microsoft SharePoint).
• Administrator and maintain operating systems (e.g., Windows, MacOS, Linux) on user devices.
• Troubleshoot network connectivity issues, both wired and wireless, and assist with network configuration.
• Set up and troubleshoot virtual private networks (VPNs) and remote access solutions.
• Create, modify, and deactivate user accounts in directory services (e.g., Active Directory, Microsoft Exchange).
• Manage access permissions and group memberships based on user roles and responsibilities.
• Maintain accurate records of support activities, hardware and software configurations, and troubleshooting procedures.
• Develop and update user-friendly documentation and knowledge base articles for common issues and solutions.
• Conduct training sessions and workshops to enhance users' technology literacy and proficiency.
• Communicate with IT hardware and software vendors to request support, resolve issues, and facilitate warranty repairs or replacements.
• Provide remote assistance to employees working from satellite offices or remotely.
• Stay up to date with emerging technologies and industry trends.


IT Grand Bangkae.tab Bangkae, BKK
Customer servicetabtabFeb 2004 – Feb 2007
• Greet customers as they enter the computer shop and provide a welcoming and helpful atmosphere.
• Assist customers in selecting and purchasing computer systems, laptops, desktops, components, and accessories.
• Listen attentively to customer inquiries, concerns, and technology-related requirements.
• Offer expert advice and product recommendations based on customer needs, preferences, and budget.
• Explain the features, specifications, and benefits of various computer systems, components, and accessories.
• Conduct demonstrations of computer systems, software applications, and peripherals to showcase their features and functionality.
• Provide technical assistance and troubleshooting support to customers encountering problems with their computers, laptops, software, or peripherals.
• Diagnose and resolve common hardware and software issues on-site, or guide customers through solutions.
• Educate customers on the proper use, maintenance, and care of their computer systems and peripherals.
• Stay up to date on the latest computer technology trends, product releases, and advancements.

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