- Manage large amounts of incoming calls.
- Generate sales leads that develop into new customers.
- Answer questions about products or the company.
- Ask questions to understand customer requirements and close sales.
- Keep records of calls and sales and note useful information.
- Enter and update customer information in the database.
- Monitor insurance claims to ensure mutual satisfaction.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents
- Monitor all companys social network, handle with customer, ask questions to understand customer requirements and close sales.
มกราคม 2559 ถึง มีนาคม 2560
Project Support Administration
Control Data co.,ltd.
216/23-24 LPN Tower Nang Linchi Road, Yannawa, Bangkok 10120
สำหรับสมาชิกเท่านั้น
- Prepare and provide documentation to internal teams.
- Create and update workflows.
- Retrieve files as requested by employees and clients.
- Manage the flow of documentation within the organization.
- Prepare reports on projects as needed.
- Manage and route phone calls appropriately.
- Supporting other teams with various administrative tasks.
- Deal with customer complaints or issues.
- Coordinate Project management activities, resources, equipment and information.
พฤษภาคม 2555 ถึง ธันวาคม 2557
Accounting Administration
Manulife Insurance (Thailand) co., ltd.
21/352 Sean Suk, Mueang Chonburi, Chonburi 20130
สำหรับสมาชิกเท่านั้น
- Manage obligations to suppliers, customers and third-party vendors.
- Prepare, send and store invoices.
- Contact clients and send reminders to ensure timely payments.
- Process bank deposits.
- Submit tax forms and prepare Salary, Commission and OT.
- Report on the status of accounts payable and receivable.