- Support troubleshooting, simple introduction/training, installation,
configuration for corporate stand software
- Support printers/MFPs such as troubleshooting, driver configuration
- Give an advice to customers about software which is managing
documents and contents workflow in the organization.
- Configure software to be proper with each customer organization.
Prepare and configure server and network setting for software installation.
- Configure driver for printing management system.
- Implemented the system.
- Solve the problem (If any) after installation by Team Viewer, AnyDesk or
On-site if needed.
- Contact directly to Asia Headquarter (HK) via M-files Portal and Email
- Revise the TOR and create proposal for customer.
- Documentation works.
- Overseas Coordinator.
- IT/IS administration, OSS (Onsite Support), local/site contact point of 3rd party
vendor, hands and eyes support for operations, first point of contact for
incidents/requests reported from users
- Corporate Standard PC provisioning, troubleshooting, Imaging/staging,
Software Installation. Supporting the roll-out of new applications
- Support printers/MFPs such as troubleshooting, driver configuration
- Control IS/IT asset registration/decommissioning lifecycle, loan/lost equipment
management
- Support new staff onboard/move/leave process coordinated with HR
กันยายน 2555 ถึง ตุลาคม 2558
IT Support
German Auto Co., Ltd. (BMW)
99/96 ตำบล นาจอมเทียน อำเภอสัตหีบ ชลบุรี
สำหรับสมาชิกเท่านั้น
- Support new staff onboard/move/leave process coordinated with HR
- Support printers/MFPs such as troubleshooting, driver configuration
- Corporate Standard PC provisioning, troubleshooting, Imaging/staging,
Software Installation. Supporting the roll-out of new applications
- Managing IS/IT service access/account/mailboxes
- Support troubleshooting, simple introduction/training, installation,
configuration for corporate stand software
- Support perimeter security CCTV surveillance and physical access control
system
- Mobile device (Smartphone, Tablets) provisioning, troubleshooting,
corporate mobile application support (google apps, MDM, CRM etc.)
Freelance/Business Owner
- Open Bakery & Café
- Corporate Standard PC provisioning, troubleshooting, Imaging/staging,
Software Installation. Supporting the roll-out of new applications
- Event management for System service devices, handing/raise a ticket to 3rd party vendors
ประวัติการฝึกอบรม
เมษายน 2564 ถึง เมษายน 2564
COVENTRY UNIVERSITY
Digital Security Training Cyber Threats and Risk Management