- Greeting guest appropriately as they arrive and depart.
- Processing guest reservation registrations, payments and departures efficiently. - Helping a supervisor to operate monthly guest payment and follow the flag lists. - Assigning room as guest requests to make them satisfied at the first impression. - Handling all guest requests completely and following up result.
- Providing (export & import) courier services to guests as requested.
- Working well in a team and coordinationg with other departments effectively.
- Efficient, and organized with great attention to detail with excellent personal presentation and communication skill.
- Delivered exceptional levels of Guest service.
- Ability to multi task maintaining a positive attitude
when working with a Guest.
- Computer literate and able to navigate through company
systems.
- Professional manner with an emphasis on hospitality and
guest service.
- Experienced Front office / Concierge in the hotel, leisure,
and entertainment
- Conflict resolution experienced