Responsibilities:
Contribute and monitor sales to reach the target
Work Closely with Service and kitchen team to ensure smooth daily operations
Handle dissatisfied internal and external customers
Manage and supervise the whole service and kitchen team.
Manage sales and customer service.
Manage and control cost and build profit to achieve by company targets
To run daily operation and solving problem on the customer complain
To develop and engage team both head of team and team member
To generate business on accommodation, meeting & events, food & beverage, golf, Sports and other activities to the hotel. Identifies the markets and clients and promotes the hotel as well as share market intelligent to the team. Supervises and supports Sales Executives and Sales Coordinators.
Prepare weekly plan and sales reports as well monthly sales report